If you are a call center leader and love finding and solving problems, please read on.
About Affiliated Monitoring
Affiliated Monitoring is a high-growth security technology company that keeps millions of people safe by monitoring the security alarm and health systems that protect them. Recently awarded our industry’s highest honor, and with decades of success, we are a rock-solid company that is lucky to leverage today’s technologies to enjoy continued aggressive growth.
From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you’d expect. However, Affiliated is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around, working together to help ensure the safety and security of people across the United States.
About The Director of Call Center Operations
We are seeking a dynamic call center leader to join our senior management team. The Director of Call Center Operations manages the daily operations of multiple sites and provides leadership for the continuous improvement of the centers. We are seeking someone who will place a strong emphasis on customer care, call quality, workforce planning and technology transformation.
What You Need For This Role
What You Will Be Doing
What's In It For You
Benefits and Perks
Affiliated Monitoring is proud to be an Equal Opportunity Employer. Affiliated provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.